We needed seismic cost reductions, in addition to wanting to empower staff, motivate them and improve morale in the context of the banking crisis. Expertivity brought significant support to our senior management team and staff. Alex’s technical knowledge is second to none. He is super at leading big strategic change programmes and also brilliant at operating the unknown…that’s a skill. Lots of people are unnerved by that, but he can get his head around it and come up with a solution. Paula has great interpersonal and people skills and really gets the bigger picture. She is thoughtful, a good listener and provides significant support to management and staff in accepting the level of change required.

Senior Executive  •  Financial Services Sector

Expertivity get involved in the real execution of change and transformation, rather than just talk the talk. In fact, the senior management team would consider them a lightning rod for the disaffection of change. Their knowledge, experience and methodologies are relevant, and they are well connected in the financial services industry.

Senior Director  •  Financial Services Sector

We aim to be an agile company, we have to be, because we work in a very fast-moving sector. But that agility can come at a significant cost to the bottom line. The Enterprise Ireland Lean Programme that Expertivity delivered allowed us to optimise and standardise most key business processes. It improved our competitiveness, and that enabled us to acquire additional customers and improve our profitability at the same time.

Senior Executive  •  Utilities Sector (Telecoms Engineering)

We were involved with Expertivity in a major change management programme to reduce costs by 30% and target overdraft limits. As part of the solution Expertivity embedded their Service Force (Operations Management System) to help manage capacity and deliver improved efficiencies. I enjoyed working with the team at Expertivity and found their approach impactful and methodical. Put simply, they delivered the required results. Expertivity’s key competencies are around Complex Change Management, Lean Operations Excellence and Continuous improvement.  

Senior Executive  •  Financial Services Sector