We needed seismic cost reductions, in addition to wanting to empower staff, motivate them and improve morale in the context of the banking crisis. Expertivity brought significant support to our senior management team and staff. Alex’s technical knowledge is second to none. He is super at leading big strategic change programmes and also brilliant at operating the unknown…that’s a skill. Lots of people are unnerved by that, but he can get his head around it and come up with a solution. Paula has great interpersonal and people skills and really gets the bigger picture. She is thoughtful, a good listener and provides significant support to management and staff in accepting the level of change required.
Financial Services Sector