Lean Service Provider Of The Year 2019!

The Lean Business Ireland Community brings together, in one place, all the key elements supporting and building competitiveness in Ireland for all sectors of the economy. In 2019 we were honored to be awarded "Lean Service Provider of the Year" in the service sector category for a portfolio of projects delivered in the preceding 18 months including helping a Government Shared Services Centre develop and deploy a "Daily Lean Service Operations Management System" based on our ServiceForce platform. Supported by our training and mentoring, this integrated lean management system helped embed lean management practices into their day to day operations and transformed the effectiveness of their operations by dramatically improving their customer service levels while greatly improving their efficiency by doing so with 35% less effort.