Process Governance

In the absence of formal governance structures, processes in organisations grow wild and while "things get done" it is often the result of the heroic actions of people under stress, not the least of which being customers. 

Outsourcing Complexity

In the pursuit of productivity improvements, many organisations outsource their complexity to customers or their own people. In so far as organisations measure productivity, they seldom if ever measure customer productivity.

Contact us today to explore how you can tame complexity, release your peoples potential and make it easy for your customers to access your products and services.