Ryanair: When Complex Adaptive Systems bite back! Administrator Ryanair is Europe's largest airline and is probably the first modern day organisation to build a successful business model based on despising its customers, its people and its suppliers. It could do t... Dec 26, 2020
Ryanair: A Lesson for Leaders, Managers, Unions and Society Administrator There's been a lot of feedback on my earlier post on Ryanair supporting the post but also pointing out the great things that Ryanair has achieved for society such as low fares, the boom and ease in tr... Dec 26, 2020
McLaw & Associates and Xpertivity Join Forces Administrator McLaw & Associates and Xpertivity Limited were both founded by Alex McDonnell and Paula Lawton. Paula and Alex have now brought both companies together under the Xpertivity brand with the services pre... Dec 26, 2020
Demand and Capacity Management of Remote Working Teams in the “Post Covid” Era Administrator R evisiting proven management practices to drive efficiencies of remote teams . Managing the demand and capacity gaps in Service and Knowledge Work organizations is a big challenge when teams were phy... Dec 22, 2020
Why Common Practice is Not Best (or Better) Practice! Administrator *Diffusion of Innovations* In speaking to managers in service and knowledge work organisations, I'm often told that "we already employ industry best practices" but often find that what they really me... Dec 22, 2020
