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  • WHat Happens When the Answers Change...............
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Major Insurance Company Required Significant Capacity Release


Major Insurance Company Required Significant Capacity Release
Stuart
Facts Overall Capacity – Up By 25% Value Added Tasks – Up By 15% Results Restructured Core Ops Management System Increased Technical Capacity Improved Customer Service Levels And Inter-Team Cooperatio...
Dec 25, 2020

Building Operational Excellence Capabilities for Future Expansion for One of the Largest Health Organisations in Ireland


Building Operational Excellence Capabilities for Future Expansion for One of the Largest Health Organisations in Ireland
Stuart
Facts Performance – Up By 200% Non Value Added Tasks – Down By 30% Digital Transformation – 100% Results Upgraded IT Infrastructure Staff Trained In Operational Excellence Significant Improvement In S...
Dec 25, 2020

EI Interview KTL about their Lean Transformation


EI Interview KTL about their Lean Transformation
Stuart
KILLARNEY TELECOMMUNICATIONS LIMITED (KTL) W hen KTL targeted growth, they focused on competitiveness “..agility can come at a significant cost to the bottom line. Lean allowed us to optimise and stan...
Dec 25, 2020

Global Banking Subsidiary Uses Lean Operations to Secure Their Future


Global Banking Subsidiary Uses Lean Operations to Secure Their Future
Stuart
Facts Overall Cost – Down By >30% Programme Delivered – 15% Under Budget And Before Deadline Results Implemented ServiceForce, Resulting In Efficient And Sustainable Back-Office Processes Operational ...
Dec 25, 2020

Laying Lean Foundations for Serious Growth


Laying Lean Foundations for Serious Growth
Stuart
Interview With Wendy Hamilton - SVP Global Operations “When someone gets through the Lean journey, they change their mindset in subtle ways that they would never have believed at the outset” Results T...
Dec 25, 2020

ServiceForce: The Lean Management System from Expertivity that Helped Deliver Over 40% Improvement in Public Sector Productivity


ServiceForce: The Lean Management System from Expertivity that Helped Deliver Over 40% Improvement in Public Sector Productivity
Stuart
GOVERNMENT SHARED SERVICES CENTRE “We tried applying Lean our own but struggled to make it relevant to our day to day work. Deploying ServiceForce, Expertivity’s Lean Management System, transformed ou...
Dec 25, 2020


We deliver long term business advantage by embedding Business Agility within organisations, helping organisations to iteratively adapt to the changing business landscape.

  • Dublin, Ireland Office
  • +353 1 574 6222  
     +353 87 223 9096
  • info@expertivity.com

London, UK Office 
P: + 44 1784 904988
M: +353 87 223 9096 
E: info@expertivity.com

  • Limerick, Ireland Office
  • +353 61 533 853  
     +353 87 223 9096
  • info@expertivity.com
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