ServiceForce Training Videos

ServiceForce Training Videos

Online Training Videos for Using ServiceForce

Responsible Alex McDonnell
Last Update 12/04/2021
Completion Time 28 minutes
Members 2
Advanced Intermediate Basic
  • Overview
  • Setup
    • Set Up Add New Person to ServiceForce
    • Set up Maintain Shift Patterns for a Team Member
    • Set up Add New Team
    • Set Up Add New Team Member to a Team
    • Set up Adding Task specific to the team
    • Set up Adding Task from an existing list of tasks
    • Set Up Skill to Tasks
  • Using ServiceForce
    • Daily Work Allocation
    • Self Allocation of Work
    • Daily Data
    • Work Overview
    • Plan Schedules
    • Create plans
  • Dashboards
    • Preview
    • Dashboards Create Charts
    • Dashboards Editing Charts Adding Targets
    • Dashboards Share and Unshare Charts
    • Dashboards Using Tags
    • Dashboards Changing Colour
    • Dashboards Data Label Format
    • Dashboards Changing Vertical Axis
    • Dashboards Formating Charts