Why Use eXpertivity

• Free Up Time
• Convert Fixed Costs to Variable Costs
• Control
• Multiple Points of
Contact
• ComplianceMore
  
  

What We Do

• Prepare & Submit Files to Underwriting
• Third Party Requests
• Clear Conditions
• Schedule & Coordinate Closing
• Much More... More

 

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FAQs

Why outsource your processing?

Will I need to sign an agreement?

Will you contact my borrower?

What about compliance?

What do you need to start processing?

How do I submit loans to eXpertivity for processing?

How do I monitor progress once files are in processing?

Do you sell information about clients and borrowers to other companies?

Can eXpertivity process in all fifty States?

What lenders do you submit to?

How does eXpertivity get paid?

What happens if a loan does not close?

How do I get the final package back after the loan closes?

How do I get started?

Why outsource your processing?
Avoid the expense and frustration of hiring, training, firing, and re-training in-house processors. Reduce overhead by converting a fixed cost into a variable cost. Eliminate salaries, benefits, sick time, vacation time, worker’s comp, etc. Partner up with a company that specializes in the processing of loans. Our services can also be used to cover for vacation, maternity/paternity leave, or short and long term illness. Back to top Will I need to sign an agreement?
eXpertivity uses a standard service agreement which is very easy to complete. We are a performance based company; therefore there is no annual contract or minimum volume commitment. Back to top Will you contact my borrower?
We will contact the borrower(s) unless advised not to do so. A large part of processing is the collection of trailing documents. The last thing we want to do is provide you with lists of items to go out and retrieve.
Back to top What about compliance?
All files submitted to eXpertivity for processing undergo a thorough Initial QC. This Initial QC is conducted utilizing detailed compliance checklists. Our goal is not only to close your loans, but to ensure that your office is fully compliant with State and Federal regulations. Back to top What do you need to start processing?

1. Signed 1003, GFE, TIL and Disclosures.
2. Completed eXpertivity Processing Submission Form.
3. Credit Report.
4. Supporting documentation collected throughout the origination process (i.e. income documents, insurance info, bankruptcy paperwork, IDs, mortgage statement, etc).
5. AUS Findings.

Back to top How do I submit loans to eXpertivity for processing?
eXpertivity provides you with three different options for submitting new files for processing. You may overnight physical packages, scan and email in PDF format, or fax packages. A step-by-step submission procedure will be provided after concluding the eXpertivity Processing New Client Orientation. Back to top How do I monitor progress once files are in processing?
eXpertivity provides every client with access to a centralized communications platform called the eXpertivity Processing Dashboard. This dashboard gives you access to view the details of your loan, all loan related documents in PDF format, and a detailed conversation log which is updated in real-time as files are being worked on. Back to top Do you sell information about clients and borrowers to other companies?
Absolutely not. eXpertivity treats as confidential the identities of, and all financial information submitted by, all borrowers whose loan applications are being processed, or have been processed by eXpertivity. eXpertivity further agrees not to solicit, transfer, or convey any loan application information or Customer’s business practice information to any other companies, individuals, or third parties, ever. Back to top Can eXpertivity process in all fifty States?

Yes, we can process loans in all 50 states.  GreenChoice Bank, a federal chartered thrift in the Chicago area, recently entered into an exclusive Licensing Agreement with eXpertivity.  Under the exclusive license GreenChoice Bank will process mortgage loans nationwide using the eXpertivity software and process.  Under federal preemption as a federally chartered thrift, GreenChoice Bank as an OTS regulated thrift has the authority to process loans for others nationwide.  So no matter where in the country your customers are located, we are able to support your loan processing needs.

Back to top What lenders do you submit to?
eXpertivity works with a multitude of lenders. If we come across a lender we have never dealt with, we will contact the AE and request the necessary submission procedures and requirements. Back to top

How does eXpertivity get paid?
eXpertivity prefers to be paid at settlement on all loans. However, if a specific lender or loan type do not allow for a third party processing fee to be paid at settlement we will simply invoice our client or charge their credit card (Credit cards are only charged upon written approval from our clients). Back to top What happens if a loan does not close?
If a loan doesn't close, we don't get paid. All loan related documents and information will still be kept on the eXpertivity Processing Dashboard for a period of 1 year. Back to top How do I get the final package back after the loan closes?
Once the loan has closed and funded, a final LOS file will be transmitted back to the loan officer. The final LOS file will match the final terms of the loan and will have all of the tracking information updated. All loan related documents will be stored on the Dashboard electronically for a period of 1 year. Back to top How do I get started?
Contact us to request more information and a thorough demonstration of our processing workflow, compliance procedures, and Online Dashboard. Back to top